FAQ
July 27, 2024
*FAQ subject to change

GENERAL TICKET INFO

What do I get with the Early Bird ticket?
All tickets purchased before August 11, 2024, 12:00 a.m. CT will receive a discounted in-person 2025 Conference ticket for $129 USD plus applicable taxes and fees. Early Bird tickets are final sale and non-transferable.

How can I purchase a ticket to the Color Street’s Global 2025 Conference?
Visit this event website’s ‘Register’ page to purchase a ticket to the Conference.

When are tickets available?
Early Bird Tickets are available for $129 USD for guests and stylists between July 28, 2024, and August 10, 2024. Regular-price tickets will be available for purchase between September 1, 2024, and July 7, 2025, for $229 USD for both Stylists and guests.

Can I receive a refund for my ticket?
Early Bird tickets are non-refundable. Regular-price tickets are eligible for a refund through May 31, 2025, at 11:59 p.m. CT. Purchases made on June 1, 2025, at midnight CT or later, are final sales and are not eligible for a refund.

Are the tickets transferable?
All purchased tickets are non-transferable.

When will I receive my Gift Bag?
All ticket holders will receive their Gift Bag during the Conference’s on-site registration. Stylists must be present to receive any of the gifts or giveaways distributed at Conference.

When will I receive my Conference-exclusive strips?
All ticket holders will receive the Conference-exclusive strip during the on-site event check-in at Conference.

Are guest tickets available?
Yes, guest tickets are available. Live, in-person guest tickets are priced as follows:
•    $229.00 USD per ticket plus applicable taxes
•    Guests must be 18+ years old and may not be a current Stylist
•    Guest tickets include admission to attend all Stylist events as well as a Gift Bag at registration

Will I be charged in my local currency or USD?
All charges will be made in USD. Please note that your bank or credit card provider may apply a conversion fee if your local currency is different from USD.

How long does it take for a refund to be processed?
Refunds typically take 10-14 business days to appear on your account. All refunds will be processed back to the original method of payment.

VIRTUAL EXPERIENCE

Will there be a Virtual Experience ticket?
Color Street Global Conference 2025 is being offered as a Live Experience only.

Will Recordings of all General Sessions be available after the event?
No, there will not be a virtual component to Color Street Global Conference 2025.

LIVE EXPERIENCE AGENDA 

Where can I find the agenda?
The agenda is available on the Homepage and is subject to change.

PLAN YOUR STAY

Are there hotel room blocks for attendees?
Current room block information can be found on the Hotels tab of this website.

Will transportation be provided?
Transportation will not be provided to or from the hotels, Convention Center, or airport.

Is there parking available at the Convention Center?
Yes, parking is available at the Convention Center.  

What is the attire for Conference?
Conference General Sessions is business casual. All halls have concrete flooring, so be mindful of slippery footwear. Jeans will not be permitted during the Shine Bright Gala.

ADDITIONAL NEEDS

I noted during my online registration that I have a dietary restriction. How will I obtain my designated meal?
Attendees with dietary restrictions who noted their restrictions at the time of registration may let their server at the Convention Center know about the restriction. The server will ensure that the appropriate meal is provided.

Where can nursing mothers find a comfortable place to breastfeed?
A nursing mother’s room will be available. The location will be shared at on-site registration.

Will the space be wheelchair-accessible?
Yes, the space will be wheelchair-accessible, and there will be designated areas for wheelchair seating throughout. If you noted at registration that you have special accommodations, you will be contacted closer to the event for arrangements.

Will ASL interpreters be provided for all sessions?
Yes, if you noted during registration that you need ASL or Language interpretation, ASL will be provided for all General Sessions. You will be contacted closer to the event for arrangements.

Will language interpreters be provided for all sessions?
There will be translation services available in Spanish, French, and German to those who have noted this requirement on their registration for the Live Experience.

HEALTH & SAFETY

What health and safety protocols are being implemented for Live Experience attendees?
Health and safety protocols will be added to this event website if deemed necessary.

MISCELLANEOUS

Can I bring my child?
Children will only be permitted to attend if they are breastfeeding at the time of the Conference and if the Stylist noted this at the time of registration. Guest tickets may be purchased for children 18+ who wish to attend the sessions.

If I miss the Color Street Global Conference 2025 due to a medical or family emergency, will I be refunded for my ticket?
No refunds will be processed past the June 7 deadline.

If a doctor’s note is provided to the Color Street Events Team by July 13, 2025, the Gift Set distributed on-site at the event to Live Experience ticket holders, including the conference-exclusive nail strips, will be mailed to Stylists who can no longer attend the event due to this emergency.

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